Cheque Scanner Maintenance Programs
Our cheque scanner maintenance programs are designed to provide customers with various servicing options that best fit their needs.
Standard Depot/Manufacturer Warranty
- Client sends the defective scanner to the Paystation depot and the scanner is repaired and returned within 3–5 business days. No replacement units are provided.
- Parts and labour charges are included.
- Shipping charges to and from the Paystation depot is the responsibility of the client.
Extended Depot/Manufacturer Warranty
- Extends the Standard Depot/Manufacturer Warranty for an additional 1–3 years.
- Effective after the 1 Year Standard Depot/Manufacturer Warranty expires.
- Client sends the defective scanner to the Paystation depot and the scanner is repaired and returned within 3–5 business days. No replacement units are provided.
- Parts and labour charges are included.
- Shipping charges to and from the Paystation depot is the responsibility of the client.
Advanced Unit Exchange (AUE) Program
- Must be purchased with the scanner.
- Upgrades the Standard Depot/Manufacturer Warranty to replacement coverage for 1–3 years.
- Provides a replacement scanner for the defective scanner to eliminate any extended wait times.
- Parts, labour and shipping charges to and from the Paystation depot are included.