Deposit Processing Automation For Cost Savings and Enhanced Customer Service
The Agile Branch™ – Teller automate the capture, validation and balancing of cheque-based deposits at one of your first and most important points of contact with your customer – the teller window. Using the branch capture capabilities offered with Agile Branch™, financial institutions can benefit from the promise of cheque truncation cost savings and the reduction of paper.
The automation of this process improves the speed by which most customer transactions are handled and processed. It also eliminates mathematical and paperwork errors that delay posting and crediting to accounts, which ultimately affect customer satisfaction.
Summary
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- Agile Branch™ solutions increase back-office productivity by expediting the processing and reducing the cost.
- Fully automates image and data workflow to capture, validate, correct, balance and process deposits at teller presentment.
- Agile Branch™ – Teller can be used independently or in tandem with Agile Branch™ -Back Counter.
- Advanced technical capabilities detect duplicate deposits, reduces data entry and operation intervention with advanced CAR/LAR recognition.
- Customer wait times are reduced because their transactions are handled and processed faster.
- Reduced manual intervention and data entry gives teller staff opportunity to cross-sell and up-sell other products and services.
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